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Apartments Split Hvar

Terms & House Rules

Direct bookings

  • A booking inquiry sent through this website is not a confirmed reservation. Your reservation is confirmed only after the host replies and the payment is completed.
  • Direct reservations are payable exclusively by bank transfer (internet banking). Payment details are sent by email after your dates are confirmed.
  • The quote shown after selecting dates is for the whole apartment. Cleaning and utilities are included unless a mandatory charge is clearly identified before confirmation.

The treatment of tourist tax will be itemized in the total quote before confirmation.

Any mandatory fee will be itemized in the total quote before confirmation.

Any required security deposit and its return conditions will be stated before confirmation.

Payment and confirmation

The host sends the amount, payment deadline and bank details by email after confirming availability. A reservation becomes final only after the agreed payment is received.

Check-in & check-out

Check-in is from 15:00 and check-out by 10:00 unless agreed otherwise. Upon arrival we are legally required to register all guests with the Croatian eVisitor system, so please have your travel documents ready.

House rules

  • No smoking inside the apartment.
  • No parties or events; please respect quiet hours (22:00–8:00).
  • Pets only by prior agreement.
  • The guest is responsible for any damage caused during the stay.

Cancellations

  • Mediteranean Terrace: Book with confidence: cancel free of charge until 14 days before check-in. Cancellations made after that deadline are non-refundable.
  • Tudor apartments Hvar for 2: Book with confidence: cancel free of charge until 14 days before check-in. Cancellations made after that deadline are non-refundable.
  • Tudor Apartments Hvar for 4: Book with confidence: cancel free of charge until 14 days before check-in. Cancellations made after that deadline are non-refundable.
  • Reservations made through Airbnb or Booking.com follow the cancellation policy accepted on that platform.

Right of withdrawal

The statutory 14-day withdrawal right does not apply to accommodation booked for a specific date or period. The cancellation policy shown above continues to apply.

Written complaints

A written complaint may be submitted by email to apartmentssplithvar@gmail.com or by post to Split / Hvar, Croatia. We will confirm receipt without delay and provide a written response within 15 days. Complaint records are retained for one year from receipt.

Service provider

Dujam Mario Tudor, Split / Hvar, Croatia.